Windows keeps putting the old PS3 Eye driver back, which is why uninstalling it once never works. Here is the loop that clears it.

CL-Eye driver: remove it to fix the PS3 Eye camera driver

Category:Tutorials
Post date:
Updated:
2026-08-13

Windows will not install the OpenPS3Eye driver while it still has a copy of the old one stored. This page walks through clearing it in Device Manager, and through the diagnostic report to send us when clearing it is not enough.

Table of contents

If Windows shows your PS3 Eye as a generic camera and the OpenPS3Eye driver will not install, the old driver is still on the system. Windows keeps its own copy and puts it back as soon as the camera is detected again, so uninstalling once changes nothing.

You are aiming for one specific state in Device Manager: the camera listed as USB Camera-B4.09.24.1 with an exclamation mark icon. It looks like an error. Here it is exactly what you want, because it means Windows has no driver left to load for that device.

Uninstall the CL-Eye driver first

CL-Eye is the old PS3 Eye driver. Head tracking does not use it, and while it sits on the PC it claims the camera and blocks the OpenPS3Eye driver from installing.

If it is on the PC, remove it before anything else, then reboot.

Remove the driver and rescan, then do it again

  1. Open Device Manager. Click Start, type Device Manager, press Enter.
  2. Plug the camera into a USB port and give it a few seconds to appear.
  3. Right-click the camera, choose Uninstall device, and tick the option to delete the driver software if Windows offers it.
  4. Right-click any device in the list, open the Action menu and choose Scan for hardware changes. Windows will find the camera again.
  5. Repeat steps 3 and 4 until the camera is listed as USB Camera-B4.09.24.1 with an exclamation mark.

Several rounds is normal. Windows can hold more than one stored copy of the driver, which is why a single uninstall rarely gets you there.

PS3 Eye camera listed in Windows Device Manager as USB Camera-B4.09.24.1 with an exclamation mark, the state needed before installing the OpenPS3Eye driver

Once the camera looks like that, continue with the main PS3 Eye setup manual.

Still not working? Send us a Windows diagnostic report

If you have been through the uninstall loop and Windows still will not load the driver, screenshots stop being useful. Our diagnostic tool reads what Windows actually has on record for the camera: the driver it loaded, where that driver came from, the device error code and the install log.
  1. Leave the PS3 Eye plugged in.
  2. Download the ZIP and unzip it. Do not run the tool from inside the ZIP.
  3. Run the tool from the unzipped folder and press a key when it asks.
  4. Reply to Delanclip Support and attach the report it saves on your Desktop.

The report is named after the date and time it ran, for example Delanclip-PS3Eye-Diagnostics-20260813-125225.zip. The tool opens Explorer with that file selected, so you do not have to go looking for it.

The tool collects Windows, device and driver information only. It does not read your documents, photos, emails, passwords or browser history. If Windows blocks part of the check, right-click the tool and choose Run as administrator.

Key points to remember

  • One uninstall is almost never enough. Keep going until the name changes.
  • The exclamation mark is the target, not a fault to fix.
  • If several rounds change nothing, send the diagnostic ZIP instead of more screenshots.

Still stuck? Contact us and we will take it from the report.

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