delan engineering

Processing Orders

Take me back!Ready to Buy!

To ensure your Delanclip adventure starts on a smooth note, here's a quick rundown of our order fulfillment process:

Order Processing Overview:

  1. Once your order is received, we send you a confirmation email with order details and we dive into action marking it as “Processing” If you have not received the email – please check the spam box or your email associated with your PayPal account (if Paypal was used to pay). 
  2. Processing at this stage takes from 2 to 8 days.
  3. You dont need to create an account with us, we will be informing you about the order progress via emails.
  4. When your items are made and parcel safely packed, we’ll notify you with another email including tracking information, signalling its readiness for its journey. 
  5. From this point we kindly ask you to wait patiently and keep monitoring your tracking to avoid any unforeseen circumstances.
  6. We will be sending you updates on your parcel journey via automated email system so stay tuned!
  7. We understand you’re eager to know when your order will arrive. While we can’t provide an exact timeframe right now, we’re working hard to get it to you as soon as possible and we strive to keep up with our provided processing time frames.

Order Shipping Timeline:

  • While we aim for lightning-fast delivery, exact shipping dates may vary, but we’ll keep you updated throughout the process.
  • For an estimate of processing times, check out our dedicated carrier information page, where the latest time frames are provided.

Small Business Operated:

  • We’re a duo, juggling Delanclip responsibilities with our day jobs.
  • But during the afternoon, we transform into Delanclip aficionados, ensuring our products sparkle like Delanclips under a spotlight and our customer service hums with joy.
  • To prioritise our well-being and maintain a healthy work-life balance, we’ve set a precautionary eight-day timeframe for order processing. But fear not, we’re elves on a mission, aiming to complete orders sooner rather than later.

Current Order Volume:

  • We’re overwhelmed by the surge in orders and working diligently to meet the incredible demand and fulfil your expectations.
  • Your patience during this exciting phase is greatly appreciated. We’re a well-oiled machine, cranking out orders and ensuring you receive your Delanclip goodies in no time.
  • Upon dispatching your parcel, you’ll receive an email notification with tracking information, keeping you updated on its journey, like a personal Delanclip delivery tracker.

Our Commitment to You:

  • Thank you for choosing Delanclip! Your patronage fuels our passion for providing exceptional service and delivering high-quality products.
  • If any questions or concerns arise, don’t hesitate to reach out. We’re here to assist you every step of the way, ensuring your Delanclip experience is as delightful as possible.

Sincerely, The Delanclip Team,

Always humming happy tunes and ready to make your day Delanclip-tastic!