Payment Processing Fees Policy
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Overview of Fees
When you place an order with Delan Engineering Ltd, the total amount may include additional fees related to payment processing. These fees are charged by payment processors such as PayPal or credit card services and are not controlled by us. -
Breakdown of Fees
- PayPal Fees: PayPal charges approximately 5% of the transaction total for processing payments.
- Card Processing Fees: Credit and debit card payments are subject to a lower fee of approximately 3%.
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Transparency Commitment
At Delan Engineering Ltd, we believe in being fully transparent about these costs. Rather than inflating our product prices to cover these fees, we display them as a separate line item on your invoice. This ensures that you can clearly see how your money is being allocated. -
Customer Responsibility
By placing an order with us, you acknowledge that payment processing fees are part of the transaction and are non-refundable, as they are retained by the payment processor. -
Fee Alternatives
If you prefer to avoid higher fees, we encourage you to use card payments, which typically incur lower processing charges.